Reach our Austin dispatch desk
Contact Us for Portable Toilet Rental in Austin
The dispatch desk is staffed weekdays to take portable toilet and restroom trailer quotes by phone for the fastest turnaround. You can also fill out the online form and we’ll respond the same business day across Austin and the surrounding communities.
Phone, Email, Office Hours
Call us at (512) 580-6318 for the fastest response. Otherwise, email in and you’ll still reach the same dispatcher dispatch@portapottycrewaustin.com who keeps the calendar.
You can browse all portable toilet rental services on the home page before you dial our dispatcher. Our inventory includes the Standard Porta Potty, an ADA-Compliant Portable Toilet, and foot pump hand-washing stations with grey water containment, all available for weekly servicing.
- Phone
- (512) 580-6318
- Address
- 7600 Burnet Rd
Austin, TX 78757 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Austin metro and surrounding Travis
Online Quote Form Response Time
You’ll receive a firm quote by close of the next business day, sent to your phone or email.
After a weekday form submission in Austin, expect a response within one business hour. We may ask for site type, ADA needs, and unit count to confirm fit and placement. If you need a tight schedule, let us know — we move urgent jobs to the front of the queue at no added cost.
Most callers in Austin want to review portable toilet rental rates before booking, so our dispatch walks through weekly and monthly ranges plus any trailer upcharge and delivery surcharge before any deposit is taken.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours emergencies in Austin and the surrounding counties reach a live dispatcher immediately—no menus, no delays. We keep trucks staged and crews on standby for storm damage, event surges, or jobsite backups, and we move when you call. Your call gets answered.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
Weekend surges, event crowds, and storm damage call-ins get rapid unit deployment anywhere in Austin, handled by our vacuum pumper trucks and flatbeds with lift gates.
Permitting Help
We can pull the last-minute special-event permit, ROW agreement, or county sanitation sign-off so the unit stays on schedule.
The understand the portable toilet rental process page walks through each step from the initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before our truck arrives at your Austin site. After confirming your order, we handle the delivery handoff and explain weekly servicing cadence. Our crew returns on the schedule we agree to for routine maintenance between pump out visits.
Where We Deliver
We run flatbed trucks with lift gates and vacuum pumper trucks out of [Austin, Texas](https://www.portapottycrewaustin.com). We cover the full Austin metro loop plus surrounding suburbs and exurbs within same-day delivery range. Outside that radius? We’ll quote it on request.
- Downtown Austin
- Surrounding metro neighborhoods
- North Austin corridor
- South Austin corridor
- Travis unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Tell us how many units you need, your pickup or delivery date and time window, whether you require ada-compliant units, the surface the units will sit on, and if it’s a jobsite or event. We quote a rate, lock your window, and email the confirmation before the trucks roll out.
+ How quickly can a unit get to my site?
We drop off standard units the same day if you call before noon in the metro area. Outlying sites get next-day delivery. Restroom trailers need an extra day on-site for leveling and setup. Call (512) 580-6318.
+ Do you take credit cards over the phone?
We accept credit cards and ACH over the phone and can set up net-30 invoicing for established trade accounts. The dispatcher emails a written confirmation before the truck rolls.
+ What if I need help understanding which unit fits my job?
On the first call the dispatcher will walk through the count of people using the unit, how many weeks you need it, whether the placement needs ADA access, and whether the site surface is paved, gravel, or grass—if it’s grass we’ll set it on ground-stake anchors. With that picture in hand we quote a weekly or monthly rate, lock in your delivery window, and email a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge.
Ready to Book Your Austin Delivery
We keep a full fleet staged and ready—next delivery window opens within hours of your call. Call (512) 580-6318.